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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LESLYE ASHLEY

July 13, 2026

5  out of  5
rating by LESLYE ASHLEY
"Alisha was awesome super helpful excellent customer service."
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mark shields

July 8, 2026

5  out of  5
rating by mark shields
"I have auto insurance and whatever I speak with Elizabeth on the phone she is super helpful and very friendly. She seems to know her stuff pretty good. Keep up the good work at your office!"
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Laurie Sherman

July 2, 2026

5  out of  5
rating by Laurie Sherman
"We transferred a homeowner’s policy to cover a rental property and couldn’t be more pleased with both Jason and Yanira‘a assistance. Yantra called to explain changes, offer alternatives, and answer any questions I had. We’ve had homes and vehicles with Jason’s office for 7 years (since we moved to NM), and couldn’t recommend their office any more highly."
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Chloe Kear

June 18, 2026

5  out of  5
rating by Chloe Kear
"The agent Alisha was amazing! She was so helpful and sweet. I appreciated her help and she was very genuine with wanting to help me!"
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Alisha Bailey

June 12, 2026

5  out of  5
rating by Alisha Bailey
"Excellent customer service! Friendly and extremely helpful! Best team to work with for your Home, Auto and life insurance needs!"
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Carmelita Yazzie

June 12, 2026

5  out of  5
rating by Carmelita Yazzie
"The staff at State Farm, Jason Chandlers office are ALWAYS ready to help and very understanding. I recently totaled my car and while i was in the process of replacing/adding a vehicle, i spoke with Yanina. She was able to give me numbers on monthly premiums, in seemedlike seconds. She also recommended and to think about increasing my liability and explain, which made a lot of sense. She sold me, so, I increase the liability amounts on my vehicles and there was really no change in my premiums 👍. Yanina was AWESOME and again THANK YOU!!! THANK YOU Jason Chandler and the rest of the staff for the outstanding job you all do for me/us daily. 🙏🫶"
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Devin Brooks2345

May 30, 2026

5  out of  5
rating by Devin Brooks2345
"If you want some good agents that look out for your vehicles and possessions, the hunt is over. I recommend this team because they helped navigate my personal assets and recommended some for my business as well. Very timely with everything that I had going on moving here recently. Thank you so much!"
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Mike Flores

April 2, 2026

5  out of  5
rating by Mike Flores
"I am extremely happy and satisfied with my customer service from Jason Chandler and his staff.From the great selection of policies,services and prices to the all around attention to my satisfaction with the entire process and coverage. I highly recommend them to everyone from friends, family and co-workers who would love a excellent insurance experience. I plan to continue doing business with this agent and company for many years to come.I personally want to Say Thank you to everyone in this agency especially Jason who would rather have a satisfied returning customer than just make a quick"sale" or make a quota.Thanks again for everything you have done for me."
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Doug Defoor

March 14, 2026

5  out of  5
rating by Doug Defoor
"Jason and his staff are top notch. Jason is the best State Farm agent we have ever worked with in the 20 + years we have been State Farm. Give him a call! His office is competent, helpful and genuinely care about your family."
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Sandee Foster

February 12, 2026

5  out of  5
rating by Sandee Foster
"Bren has so helpful for me"
We responded:
"Thank you so much, Sandee! We truly appreciate you trusting our team to help with your auto and property insurance. It means a lot to know Bren was able to provide the patience and guidance you were looking for in a local insurance agent. We’re always here whenever you need help with your coverage or have questions — that’s what our State Farm team is here for!"
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Jasmine Martinez

February 9, 2026

5  out of  5
rating by Jasmine Martinez
"I went in to State Farm for help with my accident claim with Alisha she was absolutely amazing and genuinely helpful and kind I highly recommend her services
Thank you so much!"
We responded:
"Jasmine, thank you so much for your kind words and trusting our State Farm team with your claim. We know accidents are stressful so it’s good to hear that Alisha was able to provide you the care and support you needed.

We appreciate you being a part of our State Farm family here in Rio Rancho. "
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Oscar Aguayo

February 4, 2026

5  out of  5
rating by Oscar Aguayo
"The insurer was very nice and fast so it was great. Alisha Bailey is the best insurer and does great work"
We responded:
"No one ever wants to have a claim Oscar so I am happy to hear that helping you with yours went smoothly as it should. "
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Angel Ponce

January 24, 2026

5  out of  5
rating by Angel Ponce
"I just want to take a moment and type this review for Yanira she is a wonderful person she provided every detail and information I needed and all my concerns for home insurance. Thank you Yanira keep up the good work!"
We responded:
"Thank you, Angel! We appreciate you trusting us with your home insurance. Yanira loves making things clear and easy. I’m so glad she was able to help. We look forward to being here for you anytime you need us."
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Celia Gaytan

January 14, 2026

5  out of  5
rating by Celia Gaytan
"Muy ambles Alisha y Yanira!"
We responded:
"¡Muchas gracias, Celia! Nos alegra saber que Alisha y Yanira pudieron brindarte un excelente servicio. En nuestra oficina de State Farm aquí en Rio Rancho siempre buscamos ayudar a nuestra comunidad con su seguro de auto, casa y vida de la mejor manera.

¡Apreciamos mucho tu confianza y recomendación!"
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Theresa Mason

January 13, 2026

5  out of  5
rating by Theresa Mason
"The customer service at this State Farm location is hands down the best. I've ever experienced, and I've lived in 3 other states. Thank you so much, State Farm."
We responded:
"Thanks so much, Theresa! We appreciate you taking the time to share such kind words about your experience with our State Farm office. Knowing that our customer service stands out to you, especially after living in multiple states, means more to us than you know. Our goal is always to provide reliable, personal, and caring service and it’s wonderful to hear that it made a difference for you. We’re grateful for the opportunity to help you and are here, whenever you need us. Thanks again for trusting us with your insurance needs!"
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Eileen ODay

November 12, 2025

5  out of  5
rating by Eileen ODay
"Yanira helped me with my home insurance.She answered my concerns and helped me to get the best price."
We responded:
"Thank you so much, Eileen! We really appreciate you taking the time to leave a review. Yanira will be so happy to hear this, she’s great at making sure everything is clear and trying to help you find the best value. Thanks again for trusting us with your insurance 😊"
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Ricardo Barranco-Chanez

October 9, 2025

5  out of  5
rating by Ricardo Barranco-Chanez
"Awesome customer service! The ladies Alisha, Elizabeth and Yanira are awesome!"
We responded:
"Thanks for allowing us to help you and your family Ricardo. We appreciate you!"
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Gary Hughes-Fenchel

August 20, 2025

5  out of  5
rating by Gary Hughes-Fenchel
"Jason's office has been consistently responsive and straightforward."
We responded:
"Gary, thank you for the review. We strive to treat others how we would like to be treated. I truly appreciate your trust and look forward to continuing to meet your insurance needs with clarity and care for many years to come."
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Jennifer Long

August 8, 2025

5  out of  5
rating by Jennifer Long
"Honestly the best experience I've had with an insurance company and a claim! The ladies are extremely helpful when you call for anything. Jason actually came to my home for some signatures on a claim. Over and beyond each time I've worked with them! More than fair on my vehicle claim! And their insurance prices are very comparable or better than other agencies. I've been with them a few years now. Highly recommended!

8-8-2025 : Still continues to be the best insurance agency I’ve worked with! Elizabeth has been extremely helpful today while switching and adding a new car! She helped us a couple of years ago adding another car and both times she is on it! She explains well and answers questions thoroughly plus they give the best rates and always find a way to help you save! Thank you Elizabeth 😊"
We responded:
"Insurance can be complicated and we do our best to make it easy. We are glad we can be here to help you Jennifer. Thank you for choosing us and your recommendation."
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Ginger

August 7, 2025

5  out of  5
rating by Ginger
"I can't say enough good things about Jason. He took a great deal of time to go through my policies today and showed me how to use the SF application for car emergencies and other great uses. He followed up with an email later. I have not encountered such great service from an insurance agent before now. If you are looking for a great agent be sure to reach out to Jason."
We responded:
"Ginger, thank you so much for the kind words and thoughtful review — it truly means a lot! I’m really glad I could walk you through your policies to make sure your coverage is where you expect it to be and show you some of the helpful features in the State Farm app. My goal is always to make things as easy and clear as possible, so I’m happy to hear you felt supported. Please don’t hesitate to reach out if you ever have questions or need anything in the future. We are here to help 😊"
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Alphonce J Brown Jr

July 24, 2025

5  out of  5
rating by Alphonce J Brown Jr
"I had the misfortune of being hit by a teenage driver who fled the scene. I totally depended on my State Farm insurance representative to help me through the process of being made whole! Ms. Alisha Bailey was a lifesaver! She spent an inordinate amount of time helping me prepare all the steps needed to repair my car…and file all the required paperwork! She is AMAZING!"
We responded:
"Mr. Brown sorry that you had to go through a hit and run but good to hear that Alisha was able to support you in the process and resolution. She truly goes above and beyond for our clients, and we’ll be sure to share your kind words with her. We’re always here when you need us—thank you again for trusting my team to help you."
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C Carlin

July 7, 2025

5  out of  5
rating by C Carlin
"Yanira at Jason Chandler State Farm Agency, was excellent. I was provided with insurance for my homes and autos, comparable plans at 53% of what I had been paying to a company that I had been with for over 10 years. Yanira explained every detail and was very helpful. I highly recommend, if you’re looking for home or auto insurance that you consider contacting Yanira. You will not be disappointed."
We responded:
"Thank you for the outstanding review! We're so glad to hear that Yanira provided excellent service and helped you find significant savings on your home and auto insurance. Her attention to detail and commitment to making the process clear and smooth truly make a difference. Your recommendation means a lot to us—we’re grateful for your trust and thrilled to have you with the Jason Chandler State Farm Agency!"
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Judy Isaksen

June 26, 2025

5  out of  5
rating by Judy Isaksen
"Jason Chandler at State Farm is a terrific agent for insurance. I have my home and cars insured with his agency and we're very pleased with the friendly and prompt service we receive from him and his office staff. I've been with them about 5 years now, and have recommended many friends to them for help with their insurance needs. I highly recommend Jason and State Farm for reasonable insurance prices and great service."
We responded:
"Thank you so much for your thoughtful and detailed review! We're honored to have earned your trust over the past five years and are thrilled to hear that our team has consistently provided friendly, prompt service. Your recommendations mean a great deal to us, and we truly appreciate your continued support. We're always here to help with your insurance needs!"
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Shea Katner

June 6, 2025

5  out of  5
rating by Shea Katner
"I highly recommend Yanira at Jason Chandler State Farm Agency. I had an excellent experience
switching from USAA back to State Farm. I was able to get the same coverage for less than half the price. I repeatedly had problems with USAA. With State Farm, I was able to talk to a real person not a phone tree from hell. State Farm reviewed my coverage for my home, car and umbrella.. They reviewed everything and covered more than USAA
for less than half my cost and gave me an additional deduction. I did not have to do anything except call USAA and cancel. It felt great to go back to a company I trust. USAA was simply horrible in many ways. I recommend any veteran to compare for themselves. You really need to be aware of how much USAA overcharges. The people at Jason Chandler State Farm were excellent and helpful. I will never go back to USAA.
See for yourself."
We responded:
"Mrs. Katner, thank you for the review but most importantly checking in to see what we have to offer and allowing us to help you with your insurance needs. We appreciate you!"
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James Olguin

May 23, 2025

5  out of  5
rating by James Olguin
"Alisha was very friendly and knowledgeable she took the time to explain the life insurance policy that I acquired about."
We responded:
"On behalf of Alisha, thank you for the review and for allowing us to help you James!"